Privacy Policy

Avatar Consulting Group Inc. 

Privacy Policy

Last Updated: 31 August 2020

INTRODUCTION

We at Avatar Consulting Group Inc. (“Avatar,” “Company,” “we,” “us,” or “our”) have created this privacy policy (“Privacy Policy”) because as we know, you care about how information you provide to us is used and shared.  This Privacy Policy applies to our information collection and use practices in connection with: (i) our website www.avatarconsultinggroup.com, (and any other “Sites” developed by us with but not limited to the parent Company); and (ii) the information you provide to us offline, including, without limitation, via phone, electronic or digital conferencing platforms and email.

Please read the following information carefully to understand our practices regarding your personal data and how we will process data. 

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to the Site, who view only publicly-available content (“Visitors”), and users who register with us (“Registered Users”) and wish to purchase a product or service through our Site.

By visiting our Site, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.   

By registering with us and purchasing a product or service through our Site, each Registered User is agreeing to the terms of this Privacy Policy, the accompanying Terms of Use.

By providing us with information offline, you are also agreeing to the terms of this Privacy Policy.

PURPOSES OF PROCESSING

What is personal data?

We collect information about you in a range of forms, including personal data. As used in this Privacy Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, zip-code address, email address and telephone number.

Why do we need your personal data?

We will only collect and process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the Site. If you registered with us, you will have been asked to click to agree to provide this information in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Privacy Policy, please do not use our Site.

COLLECTING YOUR PERSONAL DATA

We collect information about you in the following ways:

Information You Give Us. This includes:

• the personal data you provide when you register to use our Site, including your‎ name, postal address, and zip-code address, email address, telephone number, username, password and demographic information (such as your gender);
• the personal data that may be contained in any video, comment or other submission you upload or post to the Site;
• the personal data you provide in connection with promotions we run on the Site;
• the personal data you provide when you report a problem with our Site or when we provide you with customer support;
• the personal data you provide when you make a purchase thorough our Site; and
• the personal data you provide when you correspond with us by phone, email or otherwise.

Information from Social Networking Sites. Our Site include interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Privacy Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information Automatically Collected. We automatically log information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. We collect this information about you using cookies.

Automated Decision Making and Profiling.

We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfil obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

COOKIES

What are cookies?

We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site. You will be required to accept “Cookies” when you visit our Site. 

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Type of Cookie and Purpose

Essential Cookies - These cookies are essential to   provide you with services available through our Site and to enable you to use   some of its features. [For example, they allow you to log in to secure areas   of our Site when purchasing products or services and help the content of the   pages you request load quickly]. Without these cookies, the services that you   have asked for cannot be provided, and we only use these cookies to provide   you with those services.

Functionality Cookies - These cookies allow our Site to remember choices you make when you use   our Site, [such as remembering your language preferences, remembering your   login details and remembering the changes you make to other parts of our Site   which you can customize]. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.

Analytics and Performance - These cookies are used to   collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. [It includes the number of visitors to our Site, the websites that referred them to our   Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information.]. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level   of activity on our Site.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to   improve how our Site works. You can find out more information about Google   Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how   Google protects your data here: www.google.com/analytics/learn/privacy.html.

You can prevent the use of   Google Analytics relating to your use of our Site by downloading and   installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Targeted and advertising cookies - These cookies track your browsing habits to enable us to show   advertising which is more likely to be of interest to you. These cookies use   information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which   we think will be relevant to your interests while you are on third party   websites.

You can disable cookies which remember your browsing habits and target   advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or advertising cookies, you will   still see adverts but they may not be relevant to you. Even if you do choose   to remove cookies by the companies listed at the above link, not all   companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.

Social Media Cookies - These cookies are used when you   share information using a social media sharing button or “like” button on our   Site or you link your account or engage with our content on or through a   social networking website such as, LinkedIn, Instagram, Facebook, Twitter,   etc. The social network will record that you have done this.

Disabling cookies

Typically, you can remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” function). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience several challenges in your use of our Site. For example, the content of our Site may not appear correctly, the Site may not load completely, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site, and so forth.

ADVERTISING

We may use other companies to serve third-party advertisements when you visit and use the Site. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use tracking technologies to collect this information. Other companies' use of their tracking technologies is subject to their own privacy policies.

USING YOUR PERSONAL DATA

We may use your personal data as follows:

• to operate, maintain, and improve our Site, products, and services;
• to manage your account, including to communicate with you regarding your account, if you have an account on our Site;
• to operate and administer our rewards program and other promotions you participate in on our Site;
• to respond to your comments and questions and to provide customer service;
• to send information including technical notices, updates, security alerts, and support and administrative messages;
• with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates.  You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving  marketing emails, we may still send you non-marketing emails.  Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
• to process payments, you make via our Site; however, payments are made through our third-party provider [Shopify and PayPal] and you should review their privacy policies separately;
• as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from legal public and government authorities; (c) to enforce our Privacy Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or      others;
• for analysis and study services; and
• as described in the “Sharing of your Personal Data” section below.

SHARING YOUR PERSONAL DATA

We may share your personal data as follows:

• Third Parties Designated by You. We may share your personal data with third parties where you have provided your consent to do so.
• Our Third-Party Service Providers. We may share your personal data with our third-party service providers who provide services such as [data analysis, payment processing, information technology and related infrastructure provision,   customer service, email delivery, auditing and other similar services].
• We do not sell any personal data to third-parties.

THIRD-PARTY SITES

Our Site may contain links to third party websites and features. This Privacy Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.

INFORMATION YOU SHARE ON PUBLIC FORUMS

We feature or may in the future feature public forums such as message boards or web logs, webinars, classes, telephone conferences, or coaching calls, user comments, testimonials, chat rooms, and similar activities (collectively, “Public Forums”). You may voluntarily post and share information through such Public Forums. NONE of the information you provide to through the Public Forums or through use of these features are protected by this Privacy Policy including any personal information. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING ANY SUCH FEATURES. ALL SUCH INFORMATION IS PUBLIC INFORMATION AND MAY BE VIEWED, COLLECTED, USED, MODIFIED AND/OR DISCLOSED FOR ANY PURPOSE BY US, ANY USER OF THE PUBLIC FORUM, AND THE PUBLIC.

You should think carefully before disclosing any information in any Public Forum.

USER GENERATED CONTENT

You may share personal data with us when you submit user generated content to our Site, [including via our forums, message boards and blogs on our Site]. Please note that any information you post or disclose on our Site will become public information, and will be available to other users of our Site and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on our Site. Such personal data and other information will not be private or confidential once it is published on our Site.

If you provide feedback to us, including in the form of testimonials, we may use and disclose such feedback on our Site [, provided we do not associate such feedback with your personal data]. [If you have provided your consent to do so, we may post your first and last name along with your feedback on our Site.] [We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.]

INTERNATIONAL DATA TRANSFER

Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Privacy Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

GDPR – General Data Protection Regulation

Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation (“GDPR”). We honour and abide by the regulations covering GDPR but we do not have any affiliates in the UK nor the EU. 

Important Notice to Non-Canadian Residents

It is important to note that Avatar Consulting Group Inc. and its Site operate in Canada. Its servers are operated in Canada and the United States.  If you are located outside of the Canada, please be aware that any information provided to or collected by us, including personal information, will be transferred from your country of origin to Canada and potentially the U.S.  Except in the case of data transfers under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Site, constitutes your consent to this data transfer.

California Residents

Avatar Consulting Group Inc. does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

California residents should review their specific rights under the California Consumer Privacy Act (CCPA). However, residents should also be aware that Avatar is located in Canada. If you are concerned about your privacy using our site, as described in these policies then please refrain from using our Site.

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.

RETENTION

We will only retain your personal data for until you request to be removed and unless a longer retention period is required or permitted by law (for example for regulatory purposes).

OR

We will only retain your personal data [as long reasonably required for you to use the Site until you close your account/cancel your subscription] unless a longer retention period is required or permitted by law (for example for regulatory purposes).

OUR POLICY ON CHILDREN

Our Site is/are not directed to children under 16 (age of majority in Canada). If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practical.

BUSINESS TRANSFER

In the event of a merger, dissolution, or similar corporate event or the sale of all or substantially all of our assets, we expect that the Information that we have collected and/or received, including personal information, would be transferred to the surviving entity in a merger or to the acquiring entity.  All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.

YOUR RIGHTS

• Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your      personal data outside the European Environmental Agency. Please note that      your use of some of the Site may be ineffective upon opt-out.
• You may access the information we hold about you at any time via your profile/account or by contacting us directly.
• You can also contact us to update or correct any inaccuracies in your personal data.
• Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
• Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

If you wish to exercise any of these rights, please contact us. In your request, please make clear: (i) what personal data is involved; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practical (at least within one month of your request). Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time. By accessing the Site and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

COMPLAINTS

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your personal data, please contact us at: info@avatarconsultinggroup.com. 

We will reply to your complaint as soon as we can (at maximum, within 30 days). We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

HOW TO CONTACT US

If you have questions about this Privacy Policy, please contact us via:

Email: info@avatarconsultinggroup.com 

Or write to us at:

Avatar Consulting Group Inc.
133 Wynford Drive, #1505
Toronto, ON M3C 0J5